SM Supermalls Start Opening in The New Normal with Advanced Safety and Sanitation Protocols
Implementing advanced safety and sanitation protocols, the Philippines' largest chain of shopping and lifestyle hubs, SM Supermalls, has started opening its doors again for Filipino shoppers amidst the challenges brought about by the COVID-19 pandemic. The company's stellar efforts to make their establishments safer for their community are a definite must-see.
Embracing the era of "The New Normal", SM offers an all-new way of safe lifestyle shopping using the latest technology to create a more reassuring mall experience for everyone.
According to Mr. Steven Tan - President of SM Supermalls, "As it has always been engrained in SM's DNA, we take one step ahead in enforcing our health and sanitation protocols by using advanced technology to ensure the safety of our mallgoers."
Here are some of SM Supermalls' new hygiene and health protocols that help ensure every customer’s well-being and safety.
1. Even before entering the mall's doors, shoppers are encouraged to step on Disinfectant Mats that can help eliminate viruses and bacteria on their footwear.
2. There are also automatic hand sanitizers that can be operated without touching the device.
3. With Thermal Scanning machines placed at mall entrances, SM will know which customers have a slight fever even before they enter the premises.
4. SM Supermalls supports the country's efforts to minimize the spread of COVID-19 through community-driven contact tracing.
5. In areas where shoppers will have to fall in line, SM placed bright markers on the floor to ensure proper social distancing.
6. Roaming Robot Customer Assistants give shoppers valuable information that they need for navigating the mall all while helping limit face to face human interactions during this time of health crisis.
7. Escalator handles are automatically disinfected by ultraviolet-light disinfection devices by UV Care.
10. Various mall-wide safety features include face-shields and face-masks for cashiers as well as shield protection at counters.
11. Touch-free payment options, including Paymaya, are also available at these counters.
12. SM Supermalls has also improved the circulation of fresh air in their establishments, giving customers more peace of mind when walking around and entering shops.
13. In restaurants and other food hubs, there will be QR codes that mall-goers simply need to scan to for viewing the menu. This is better than requesting for the printed physical menu that so many people touch with their bare hands.
14. Proper physical distancing will also be observed in dining spaces.
15. Like in shopping counters, there will also be shield protection glass panels at food counters.
16. For those who prefer ordering their food at the mall and eating at home, SM set up takeout and delivery or roadside pick-up services for orders.
19. In some malls, SM has built self-parking machines that don't only limit physical interaction among shoppers but also utilizes space for automobiles more efficiently.
20. SM will implement deep cleaning procedures especially in washrooms during reduced mall off-hours to further minimize the spread of viruses and bacteria.
The COVID-19 pandemic has truly changed the way we conduct our daily activities -- but as the old adage goes, "Life must go on." As Filipinos who grew up shopping at SM, it is truly heartening to see SM Supermalls becoming even better and rising above challenges as we all face The New Normal.
Embracing the era of "The New Normal", SM offers an all-new way of safe lifestyle shopping using the latest technology to create a more reassuring mall experience for everyone.
According to Mr. Steven Tan - President of SM Supermalls, "As it has always been engrained in SM's DNA, we take one step ahead in enforcing our health and sanitation protocols by using advanced technology to ensure the safety of our mallgoers."
Here are some of SM Supermalls' new hygiene and health protocols that help ensure every customer’s well-being and safety.
1. Even before entering the mall's doors, shoppers are encouraged to step on Disinfectant Mats that can help eliminate viruses and bacteria on their footwear.
2. There are also automatic hand sanitizers that can be operated without touching the device.
3. With Thermal Scanning machines placed at mall entrances, SM will know which customers have a slight fever even before they enter the premises.
4. SM Supermalls supports the country's efforts to minimize the spread of COVID-19 through community-driven contact tracing.
5. In areas where shoppers will have to fall in line, SM placed bright markers on the floor to ensure proper social distancing.
6. Roaming Robot Customer Assistants give shoppers valuable information that they need for navigating the mall all while helping limit face to face human interactions during this time of health crisis.
7. Escalator handles are automatically disinfected by ultraviolet-light disinfection devices by UV Care.
10. Various mall-wide safety features include face-shields and face-masks for cashiers as well as shield protection at counters.
11. Touch-free payment options, including Paymaya, are also available at these counters.
12. SM Supermalls has also improved the circulation of fresh air in their establishments, giving customers more peace of mind when walking around and entering shops.
13. In restaurants and other food hubs, there will be QR codes that mall-goers simply need to scan to for viewing the menu. This is better than requesting for the printed physical menu that so many people touch with their bare hands.
14. Proper physical distancing will also be observed in dining spaces.
15. Like in shopping counters, there will also be shield protection glass panels at food counters.
16. For those who prefer ordering their food at the mall and eating at home, SM set up takeout and delivery or roadside pick-up services for orders.
19. In some malls, SM has built self-parking machines that don't only limit physical interaction among shoppers but also utilizes space for automobiles more efficiently.
20. SM will implement deep cleaning procedures especially in washrooms during reduced mall off-hours to further minimize the spread of viruses and bacteria.
The COVID-19 pandemic has truly changed the way we conduct our daily activities -- but as the old adage goes, "Life must go on." As Filipinos who grew up shopping at SM, it is truly heartening to see SM Supermalls becoming even better and rising above challenges as we all face The New Normal.
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